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Other advice types for this date: Stoic Daily Dad

August 14 - Leave People With A Feeling

For most of us, the conclusion of anything—a project, a campaign, an attempt at persuasion—represents a kind of wall: our work is done, and it is time to tally our gains and losses and move on. Lyndon Johnson looked at the world much differently: an ending was not like a wall but more like a door, leading to the next phase or battle. What mattered to him was not gaining a victory but where it left him, how it opened onto the next round. He kept his eye on the future, and on the kind of success that would keep him moving forward.

Johnson used the same approach in his efforts to win over voters. Instead of trying to persuade people to support him with speeches and fancy words (he was not a good orator anyway), he focused on the feeling he left people with.

He knew that persuasion is ultimately a process of the emotions: words can sound nice, but if a politician leaves people suspecting him of being insincere, of merely plugging for votes, they will close off to him and forget him. So Johnson worked to establish an emotional connection with voters, and he would close his conversations with them with a hearty handshake and with a look in his eye, a tremor in his voice, that sealed the bond between them. He left them feeling that they would see him again, and he stirred emotions that would erase any suspicion he might be insincere. The end of the conversation was in fact a kind of beginning, for it stayed in their minds and translated into votes.

Daily Law: Keep your eyes on the aftermath of any encounter. Think more of the feeling you leave people with—a feeling that might translate into a desire to see more of you.

The 33 Strategies of War, Strategy 22: Know How to End Things—The Exit Strategy

August - The Master Persuader

Softening People’s Resistance

We humans cannot avoid trying to influence others. Everything we say or do is examined and interpreted by others for clues as to our intentions. As social animals we cannot avoid constantly playing the game, whether we are conscious of this or not. Most people do not want to expend the effort that goes into thinking about others and figuring out a strategic entry past their defenses. They are lazy. They want to simply be themselves, speak honestly, or do nothing, and justify this to themselves as stemming from some great moral choice. Since the game is unavoidable, better to be skillful at it than in denial or merely improvising in the moment. In the end, being good at influence is actually more socially beneficial than the moral stance.

Becoming proficient at persuasion requires that we immerse ourselves in the perspective of others, exercising our empathy. The month of August will teach you the maneuvers and strategies that will instruct you on how to create a spell, break down people’s resistance, give movement and force to your persuasion, and induce surrender in your target.

I’m often asked why I talk to the reader through stories.

I’m very focused on the reader. I’m always thinking when I’m writing, how are they going to absorb this information? There’s a problem that psychologists have noted. If you’re a teacher, you assume that your students have the same knowledge you have. This makes them bad teachers. I know that my readers don’t necessarily know what I’m talking about. If I’m talking about Carl Jung, for instance, and I just throw out jargon, the reader is not going to get it. So I have to make it understandable to the average person.

In The Art of Seduction, I talk about how telling a story lowers people’s resistance. Stories make the mind open up.

From the time we’re kids—being carried by our parents or playing peek-aboo— the sense of not knowing what comes next is very deeply ingrained in human psychology.

So if I tell a story about Rockefeller to illustrate aggression, I know that as the reader is being pulled into this story, they don’t know where I’m going, or who the aggressor is in this story, or the lesson that I’m trying to derive. So they’re going to want to read. They’re going to want to go further and further and further. I’ve tricked them into coming to page eight. Whereas if I immediately hit them with Jung and this or that study and some sociology jargon, their minds close off. They’re falling asleep.

That’s the mistake 98 percent of people who write books out there make.

They don’t think about the reader. They assume that the reader is as interested in the material as they are. You have to seduce the reader. You have to persuade them that what you have to say is worth the time. That’s why I tell stories.

People make the same mistake in the social realm, in trying to persuade or influence others. If you want someone to do you’re bidding, to help you, to finance your film or whatever it is—if you come at it only thinking about what you want or deserve, it has no effect. But if you think in terms of how they think, the stories they want to hear, what will please them, what will interest them—the game changes. You have the power to influence them.

Just as I have the power to influence the reader when I start thinking about what the reader wants, you have the power to influence people when you start thinking about what they want.